corporate
Major Algorithm Refresh for AINest-Pro: Achieve High Speed & Yield Rate While Preserving Complex Layer Structures

We are pleased to announce a major algorithm refresh for AINest-Pro, designed to significantly enhance your nesting workflow and processing efficiency. What’s New? One of AINest-Pro’s greatest core strengths has always been its ability to perform nesting while fully preserving complex layer structures—including print data, cut lines, and registration marks. Previously, prioritizing full layer retention […]

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FAQ&TIPS
Error: License Already Registered on Maximum Devices

Troubleshooting activation errors: "License already registered on two computers" Common Causes of the Errors Our license policy is limited to one user per license. However, a single user is allowed to register the license on up to two computers at the same time (for example, a primary office PC and a secondary laptop). If you […]

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FAQ&TIPS
How to Fix Authentication Errors After PC Migration

Troubleshooting activation errors that computer data transfer causes Common Causes of the Errors Depending on your migration method, the system sometimes unintentionally carries over your previous license activation status to a new computer. Consequently, this data transfer creates a mismatch, and you may see activation error messages on your screen. Solutions To resolve this issue, you […]

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FAQ&TIPS
How to Fix Authentication Errors

How to deal with "Unknown Error 0", "Unknown Error 200", and other activation error messages Common Causes of the Errors As an example, if you changed the "Computer Name" of the PC where the plug-in was being used for some reason, the error message "Warning: Unknown Error (200)" may be displayed. This is likely due […]

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FAQ&TIPS
My license is already registered on two devices.

Learn how to transfer your license to a new computer when your activation limit has been reached Question I'm trying to install my license on a PC, and it's telling me that it's only valid for two devices. What can I do? Answer Each software license can be installed on up to two computers, provided […]

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FAQ&TIPS
Why can't I export my Adobe Illustrator file as DXF?

Understanding the impact of Illustrator's Large Canvas feature on DXF export Question I am using EXDXF-Pro in Adobe Illustrator. The plug-in works fine most of the time, but occasionally I cannot convert Illustrator files to DXF because the "Save As" option does not include DXF. If I copy and paste the same artwork into a […]

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FAQ&TIPS
My user interface appears in Japanese instead of English.

Interface Language Issue in Plug-ins Question I am using Adobe Illustrator 2026 and I am able to use EXDXF-Pro. However, the user interface appears in Japanese instead of English, and I cannot figure out how to switch the menu to English. Can you help me? Answer There are two things you can check. I. Verify […]

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FAQ&TIPS
The text is garbled.

Ways to fix garbled text Garbled text most likely occurs when the plug-in has not been installed properly. Reinstallation can solve the problem in most cases. Here is a summary of the solution. Try re-installing First of all, please close Adobe Illustrator completely before the re-installation. Then, download the right product and version from the […]

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FAQ&TIPS
Plug-in Language Setting

How to Change the UI Language to English (If It Is Displayed in Japanese) If the software interface appears in Japanese after installing the English version, the issue can usually be resolved by reinstalling the plug-in correctly or updating the language settings file. Follow the steps below. I. Verify the Installation Procedure (Windows) When installing […]

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corporate
Baby Universe Achieves ISO/IEC 27001:2022 Certification [Press Release Added]

Baby Universe Inc. is pleased to announce that we have obtained ISO/IEC 27001:2022 certification, the internationally recognized standard for Information Security Management Systems (ISMS). This certification confirms that our information security framework for software development meets globally recognized standards. It also reflects our ongoing commitment to safeguarding customer data and ensuring the confidentiality, integrity, and […]

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