FAQ&TIPS
Manual install/uninstall of subscription plug-ins

Manual installation procedure Step1 Please make sure that all Adobe Illustrator applications are completely closed. Step2 Download the plug-in data from the download page. Step3 Copy the necessary files in the downloaded plug-in data folder. Step4 Save (paste) the necessary files in the appropriate places. All the steps are simple, but since it is not […]

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corporate
Business closure due to winter holidays

Dear customers, Our office will be closed for winter holidays during the following period. The period of closure (All dates in JST) :From December 29, 2020 through January 5, 2021 Delivery of iPM products and replies to inquires will stop during the period above. (The CAD plug-in store will be open and delivers keys as […]

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support
iPM Subscription Edition - Dates and Pricing

As we announced in October, iPM plug-in products will shift to subscription pricing in the spring 2022. Here are the updates for release date and pricing. Dates Release of the subscription products : April 1st, 2022 End of sales of non-subscription products : March 31st, 2022 Annual Subscription Fee Segment Tools : US$99.00 Seam Allowance […]

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FAQ&TIPS
How to migrate your subscription plug-in license to other PC

When you need to migrate your subscription plug-in license to other PC, such as buying a new PC, please deauthenticate the license from the old PC before installing to the new PC. In case you have released the old PC without deauthentication of the plugin, please contact us. How to deauthenticate your license 3. Please […]

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support
[IMPORTANT] For iPM users : Releases of Adobe Illustrator 2022 / Mac OS Monterey

Dear iPM plug-ins users, Thank you for using our iPM plug-ins. As you may have already noticed, new Adobe Illustrator (AI) and Mac OS have been released.Since the plug-ins may not work properly in the new program, we would like to advise not to update your AI or Mac so far. Regarding the compatibility with […]

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support
CAD plug-ins compatibility with AI2022 / Mac OS Monterey(12.0.1)

As aAs a result of our verification, we have confirmed that our CAD plug-ins have been installed and functioning properly in Adobe Illustrator 2022 / Mac OS Monterey. We have not received any reports of problems at this time, but if you notice any different behavior, please contact us. The products confirmed BPT-Pro (Subscription) EXDXF-Pro […]

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support
[IMPORTANT] Releases of Adobe Illustrator 2022 / Mac OS Monterey (12.0)

To Our Customers The new releases of Adobe Illustrator and Mac OS are out now.However, it may take some time to confirm that you can use our plug-ins without any problems. Please read the following advices to avoid affecting on your work. How to keep the plug-ins working To keep the plug-ins working normally, we […]

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support
Plug-ins compatible with Adobe Illustrator 25.4.1 / Mac M1

Thank you for using Baby Universe plug-ins. Plug-in data for BPT-Pro and EXDXF-Pro for Mac/Windows are updated. Please download the new data from the below link and install it to your computer. Updates - Compatible with Adobe Illustrator 25.4.1 (Guide line display issue on Mac has been solved.)- Compatible with Mac M1 computer Download BPT-Pro [Mac]  BPT-Pro_mac_ver.5.020[Win]  […]

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corporate
[IMPORTANT] iPM Plug-in Products to shift to Subscription Licensing System

Dear Customers, In Febraury this year, Baby Universe's CAD plug-in products successfully shifted to a subscription-based licensing system. Accordingly, iPM ( plug-ins for pattern drafting ) is going to shift to a subscription-based licensing system in the spring of next year. Until now, we have been providing free supports to our plug-in purchased users, such […]

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support
Ending Support for Perpetual License Products

As we have announced in our news release in 2020, all support service for the following perpetual license products (which are no longer on sale) is ending on September 30, 2021. Technical assistance, bug fixes and other problem for those products will no longer be available after that period. To continue to use our products […]

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