support
[IMPORTANT] Releases of Adobe Illustrator 2022 / Mac OS Monterey (12.0)

To Our Customers The new releases of Adobe Illustrator and Mac OS are out now.However, it may take some time to confirm that you can use our plug-ins without any problems. Please read the following advices to avoid affecting on your work. How to keep the plug-ins working To keep the plug-ins working normally, we […]

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support
Plug-ins compatible with Adobe Illustrator 25.4.1 / Mac M1

Thank you for using Baby Universe plug-ins. Plug-in data for BPT-Pro and EXDXF-Pro for Mac/Windows are updated. Please download the new data from the below link and install it to your computer. Updates - Compatible with Adobe Illustrator 25.4.1 (Guide line display issue on Mac has been solved.)- Compatible with Mac M1 computer Download BPT-Pro [Mac]  BPT-Pro_mac_ver.5.020[Win]  […]

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corporate
[IMPORTANT] iPM Plug-in Products to shift to Subscription Licensing System

Dear Customers, In Febraury this year, Baby Universe's CAD plug-in products successfully shifted to a subscription-based licensing system. Accordingly, iPM ( plug-ins for pattern drafting ) is going to shift to a subscription-based licensing system in the spring of next year. Until now, we have been providing free supports to our plug-in purchased users, such […]

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support
Ending Support for Perpetual License Products

As we have announced in our news release in 2020, all support service for the following perpetual license products (which are no longer on sale) is ending on September 30, 2021. Technical assistance, bug fixes and other problem for those products will no longer be available after that period. To continue to use our products […]

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support
Plug-in problem on Mac with M1 processor

We have confirmed that an error message appears and the plug-in cannot be loaded when it is installed in certain environments. [Environment]- Mac with M1 processor- Adobe Illustrator 2021 latest version (25.3.1) [Error Message]"Some of the plug-ins do not support Illustrator in ARM native mode. In order to use these plug-ins, please run Illustrator in […]

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support
Plug-in problem with Illustrator 25.3.1 on Mac

The latest version of Adobe Illustrator2021 (25.3.1) has been released. We have confirmed a problem that some of our plug-ins don't show guide lines properly when used in that version on Mac. (No problem was found on Windows version.) The plug-ins that have the problem: BPT-Pro Segment Tools (BPT-LT) Grading Tools DB Palette It may […]

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corporate
Welcome to our new website

Hello, We have renovated our website for your further convenience and also for the better understanding of our value as a specialist of vector graphics technology. In case you have any inconvenience or comments, feel free to contact us. Thank you!

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FAQ&TIPS
Guide to Subscription License

Subscription license, here is a general guide to purchase, payment and delivery. Legacy License Users Legacy license is a permanent license which we terminated their sales on 31th January 2021. Plug-in data for this type of license is for Adobe Illustrator CS6-2020. If you are legacy license users, you can still use these plug-ins as […]

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FAQ&TIPS
How to authenticate a plug-in

Authentication of subscription plug-ins You will need a serial number to authenticate and use the plug-in without limitation. You can buy the license and obtain the serial number at our online store. Here, you can check the authentication process. First of all, you have to install the plug-in to your Illustrator. Please relaunch the application after […]

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FAQ&TIPS
How to Install/Uninstall a Plug-in

How to Install/uninstall. Here’s a complete guide. This instruction shall apply to all Baby Universe plug-ins with subscription. INSTALL How to Install/uninstall : Step 1 Please open “Setup.exe” (“Installer.app” for Mac OS) which you can find in the downloaded folder.*Please kindly note that install manually shall be avoided. How to Install/uninstall : Step 2 You […]

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