An Object in DXF imported to Adobe Illustrator with EXDXF-Pro look different from that was in CAD.
An Object in DXF imported to Adobe Illustrator (AI) with EXDXF-Pro look different from that was in CAD The imported DXF may not be supported by EXDXF-Pro. The plug-in’s import feature supports R14, R13 and R12. Please try exporting DXF with R12 on CAD. This version would be most acceptable. Then please import it to […]
The exported DXF doesn’t look like what expected.
The exported DXF doesn’t look like what expected Try a different choice of Line Conversion in the export setting window. There are “Polyline” ,“Polyline and Arc” ,“Line and Arc” in the setting. The best choice depends on the outcome you expect.
Does BPT-Pro have a function to set the scale of the drawing?
Does BPT-Pro have a function to set the scale of the drawing? Unfortunately, BPT-Pro doesn’t have the function to set scale for the drawing itself. The plug-in simply makes dimensions with scales.
When drawing dimensions with Dimension tools, guides don’t show properly.
When drawing dimensions with Dimension tools, guides don’t show properly When the guides don’t show or they move improperly, turn off GPU Performance.Location of the setting : Illustrator > Preference > GPU Performance
I can’t find BPT-Pro tools.
I can’t find BPT-Pro tools on my Illustrator. What can I do ? Once you correctly installed our plug-in, BPT-Pro, you can find out its' equipped tools in Adobe Illustrator toolbar. However, If you can't find BPT-Pro tools, pleaes check the setting details of your Illustrator. Actually, AI has two types of toolbar. The one […]
How to get manual for the plug-ins
How to get manual for the plug-ins You can download a PDF manual here.
Plug-in doesn’t appear in Adobe Illustrator while install was successfully done.
Plug-in doesn’t appear in Adobe Illustrator (AI) while install was successfully done Please make sure that the Adobe Illustrator (AI) you just launched is the version that you installed the plug-in. Besides, please make sure that the right plug-in is installed. (Often BPT-Pro and EXDXF-Pro are mistaken.)
I lost my serial number.
Lost your serial number of subscription If you have lost your serial number of our subscription, you do not have to worry. You can check your contract details at our Online Store. Here, we would like to explain how to cehck . Log in to "My Account" of our Online Store Please go in to […]
I get an error message “Warning: Unknown Error (0)” and authentication fails.
An error message “Warning: Unknown Error (0)” and authentication fails If you find an error message “Warning: Unknown Error (0)” and authentication was fail, most likely it is realted with authentication server.The connection to authentication server seems to be blocked for some reasons. Firstly, please confirm whether your computer is connected to internet. Secondly, security […]
Serial number doesn’t work.
My serial number doesn’t work Your serial number doesn't work ? Let's check through why it does not work Confirm why your serial number doesn't work. You can check your serial number as below Confrim your subscription serial number by a received e-mail from us When you complete a subscription contact or a contact of […]