Plug-in problem on Mac with M1 processor

A Plug-in problem on Mac with M1 processor is recognized. We have confirmed that an error message appears and the plug-in cannot be loaded when it is installed in certain environments.

Environment of Plug-in problem

- Mac with M1 processor
- Adobe Illustrator 2021 latest version (25.3.1)

Details of Error Massage for Plug-in problem on Mac with M1 processor

It shows the massage as below :

"Some of the plug-ins do not support Illustrator in ARM native mode. In order to use these plug-ins, please run Illustrator in Intel emulation mode."

Solution to prevent the plug-in problem on Mac with M1 processor

We are working on very hard to fix this issue. However, we are afraid that it shall take some more time to envestigae and defect . As a workaround, you can load the plug-in by launching the Intel version of Illustrator using the following method.

[How to launch the Intel version]

On the Creative Cloud screen, click the "…" button next to the "Open" button in Illustrator and select "Open (Intel)".

Note

Please kindly note that the following plug-ins can be loaded by the above startup method, but there are some problems with guide lines in the environment of Illustrator 25.3.1.
In this case, please use an earlier version of Illustrator.I

-BPT-Pro
-Segment Tools(BPT-LT)
-Grading Tools
-DBPalette

→ Instructions on how to install previous versions of Illustrator

We apologize for any inconvenience this may cause.
We will inform you about the future support on our website.

Thank you for your cooperation.